16 Jobs in Schenectady, NY
Homewood Suites Schenectady is Hiring a Hotel Front Desk Near Schenectady, NY
The Homewood Suites by Hilton Schenectady is currently seeking a dynamic, experienced, and motivated individual for the position of Hotel Front Desk. The position requires a high level of professionalism, excellent organization, communication skills, and detail orientation.
This position is responsible for efficiently checking a guest in or out of the hotel in a professional and competent manner. The associate must exceed guest expectations and resolve issues at all times.
Responsibilities and Duties
- Enthusiastically greet and welcome every guest upon arrival and throughout their stay.
- Create memorable experiences with a warm, welcoming personality that can relate to guests and associates.
- Registers guests into the Hotel in a prompt and courteous manner
- Checks guests out, processing payments according to established procedures and policies; inquiring about the guest experience to assure the satisfaction of their stay.
- Promotes hotel services and facilities. Provides guests with information such as local attractions and directions.
- Follow up on guest requests. Handle and resolve guest problems or complaints using standards of service.
- Maintains a house bank and keeps an accurate report of daily receipts and deposits.
- Handle hotel emergency procedures and situations with maturity and professionalism
- Complete knowledge of all hotel rates and promotions
- Ensures that the lobby and front desk area is clean, organized, visually appealing, and well-stocked with all necessary supplies.
- Properly compiles, completes, and distributes reports to all management and relevant staff.
- Reports any maintenance, security, or safety issues to the appropriate staff.
- Takes on additional duties as requested by management.
- Pay $17/hr
Requirements
- General knowledge of front office operations at a hotel
- Computer experience.
- Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests.
- Must be able to work a flexible schedule including weekends and holidays.
Job Summary
Full Time
$27k-36k (estimate)
12/21/2023
07/10/2024
The job skills required for Hotel Front Desk include Communication Skills, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk positions, which can be used as a reference in future career path planning. As a Hotel Front Desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk. You can explore the career advancement for a Hotel Front Desk below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk job description and responsibilities
Hotel Front Desk greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Bangor, ME
They work with management to organize the front desk and ensure that guests have a pleasant stay.
03/04/2022: Provo, UT
Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner.
05/04/2022: Yakima, WA
They are responsible for the guest registration process and communication of hotel
05/08/2022: Lake Charles, LA
Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel.
04/18/2022: Louisville, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk jobs
They must have the ability to stand for long periods of time and knowledge of basic computer skills
04/02/2022: Juneau, AK
Being a good Hotel Front Desk must be approachable and attentive wih their guests.
02/21/2022: San Antonio, TX
Hotel Front Desk should be able to promote specific hotel services and offer suggestions.
05/04/2022: Syracuse, NY
Front desk employees need to be able to get along and work with a variety of people.
03/21/2022: New Haven, CT
Front office staff need to use different skills on technologies too, such as using the printers, fax machines and phone.
04/05/2022: Killeen, TX
Step 3: View the best colleges and universities for Hotel Front Desk.
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